Getting in touch.
When you submit the estimate form, your request is saved privately and sent to our team by email. You receive confirmation here on the website; you do not need to open an email app.
Information for your estimate
We ask for your name, contact details, city or ZIP code, service needed, preferred work timeframe, whether wood hauling is needed, your preferred date and time for the estimate, and a description of the work. The service address is required so we can arrange your in-person estimate. You may also attach photos of your tree and the surrounding area. Photos are optional. Share only information relevant to your tree work.
We use your inquiry to respond, confirm your location, discuss the work, and arrange an estimate. Contacting us does not book an appointment or sign you up for marketing.
Where messages are handled
Website estimate requests are processed by FormSubmit and emailed to our business contact’s Gmail inbox. FormSubmit retains a submission archive for 30 days. Email sent directly to our business address is forwarded through Squarespace to the same inbox. Facebook messages are handled through Meta’s service. These providers process your information to deliver your inquiry; messages are not displayed publicly on this website.
How long we keep your request
Optional photos are stored privately with your website request. Our estimate email includes unlisted photo links so our team can view them. Anyone you share those links with can view the photos. Links expire after 90 days; photos are not displayed in the public website gallery.
Estimate records and uploaded photos older than 90 days are removed during routine form processing. Photo links stop working after 90 days. Copies in our email inbox may be kept for responding to your inquiry and documenting agreed work.
Website hosting and cookies
The website is hosted through OpenAI Sites on Cloudflare infrastructure. Hosting services may process technical information such as IP addresses and access logs to deliver and protect the site.
We do not add advertising trackers, marketing cookies, or analytics to the website. Fonts and work images are served with the site. Facebook and your email provider are separate services with their own privacy practices.
Our service-area map loads map images from OpenStreetMap. Your browser sends technical information, including your IP address and the referring website, to OpenStreetMap to display those images. Our coverage boundary is served directly from this website.
Questions or requests about your information
Email info@rollthedicetreeservices.com to ask about your inquiry, request a correction, or request deletion of information you sent us. Include enough detail for us to identify the relevant message.